Own a property?

Fill out a contact form or call us and we will follow this up with a meeting and visit to your property. We will then send you a proposal detailing what we can offer you, our commission rates and a contract.

We are happy for owners to use their holiday home as they wish. We have no limits on the amount of personal stays the owner can use.

Our portfolio is mainly in the Cairngorms area but we are always on the lookout for other properties in amazing locations across the Highlands.

We work on a commission based model charged on every booking we receive for you. We may have additional charges such as welcome packs or any purchases or services you have asked us to make on your behalf. We send owners their payments at the end of each month with a full breakdown of bookings, commission and other charges. The owner is paid for the guests that have stayed and departed during that month.

We pride ourselves on having a fast and responsive website and significant digital impact. We also have access to channel management across all major platforms such as booking.com and airbnb - this means your property will be shown to the widest possible audience. We work hard to ensure pricing and current booking trends are right for your property. Using our 3D Matterport tours, professional photographs and videos we are able to show your property at its best.

We notify you by email of every new booking, you can also see availability calendar and reports in our dedicated owners’ portal.

We have a trusted team of contractors who will endeavor to correct common issues such as water leaks or heating issues. Should a property become uninhabitable we would relocate the guest to another property on our portfolio or secure accommodation elsewhere.

Should the guests cause a problem whilst staying at your home, we can be called out as a responder to address any issues.

There are a number of things to consider before applying for a licence or planning permission. Igloo has professional property management and marketing services offering guidance on STL Licencing requirements. We will help your property become and remain compliant by doing your risk assessments and regular testing.

• Floor plans for licence applications
• Legionnaires risk assessment and testing
• Fire Risk assessment and testing
• Fire Evacuation notices
• EICR Certificate
• EPC Certificate
• PAT Testing

Legionnaires Risk Assessment in a short term let

It is important to consider the layout of your property and what type of water storage you have to avoid any risk of bacteria growth. You will need a procedure in place for periods of time when the property has been empty to reduce the risk of Legionnaires. Shower heads must also be disinfected and records kept.

There are new rules and regulations for short term lets in Scotland that are being administered locally by Highland Council. This means since 1st October 2023 all short term lets in Highland now need to have a licence to operate. New operators must first have a licence granted before they can accept and host bookings.

As a property owner there are a number of things you need to do to be compliant - including electrical safety checks, energy performance certificates, fire safety checks, floor plans and have operational plans in place for dealing with noise, rubbish and parking.

Igloo is a locally owned management company based in Aviemore and Inverness who can help with all aspects of ensuring your property is ready for the new regulations in Highland. We represent a diverse range of property owners and are well versed in all aspects of the new regulations. Since launch in 2020 we have welcomed 100s of guests to properties we manage and put all aspects of their comfort and safety at the heart of everything we do.

We can provide and organise:

• Fire risk assessments
• Legionnaires risk assessment
• PAT testings, EICR testing
• Floor plans that meet Highland council requirements
• Noise monitoring and response service
• Operational plans

It is now a legal requirement to have a fire risk assessment in short term lets if you are to apply for a Short Term Let in 2022 and 2023. The Fire risk Assessment is a useful tool for highlighting areas of improvement in your short term let. Things to consider are:

• Keyless exits
• Emergency Lighting
• Furnishings compliant with Furniture & Furnishings Regulations 1988
• Fire Escape Routes
• Placement of Fire Extinguishers and Blankets

If you need a fire risk assessment for your property, igloo can do this for you or provide you with an easy to complete document.

As of the 1st of February 2022 it became law to have interlinked alarms in every home in Scotland, including short term rentals. This means that if one alarm goes off, they all go off, alerting people to danger in the property faster.

Alarms also require to be tested regularly and igloo digitally records every check. This adds another level of protection and security to your Fire Safety records.

• 1 smoke alarm in the room where you spend most of your time, usually the living room
• 1 smoke alarm in every circulation space such as hallways and landings
• 1 heat alarm in the kitchen
• A carbon monoxide detector if you have a carbon fuelled appliance such as an open fire, wood-burning stove, boiler or flue.

The Highland Council require owners of short term lets holiday rentals to have a copy of a fire escape route in the property.

At igloo, we provide our home owners with a floorplan with escape routes and the location of the fire alarms to satisfy the regulatory requirements. Our fire escape plan is provided to the guest digitally and displayed in the holiday home, ensuring the guests' safety - we also consider any extra or divergent needs of our guests.

New rules and legislation for holiday lets requires anyone applying for a short term let licence to have an Electrical Safety Certificate. Also known as an EICR, the intention is that all properties who apply to become a short term let, meet the repairing standard. Igloo can instruct an EICR Electrical Safety Certificate with a trusted partner for our home owners.

Owners of short term lets are now required to have an in date EPC for their property and it is also a legal requirement to display the rating on your website or any listing where you sell your holiday let. Certificates are current if they are less than ten years old. A new certificate would need to be renewed every ten years. Igloo can instruct an EPC energy Performance Certificate with a trusted partner for our home owners.

Yes, you need an annual PAT test for holiday lets and short term accommodation.

New rules and legislation requires owners of short term lets to have an annual PAT test on electrical appliances in their property. In Scotland, it is now a condition of the Short Term Let Licence drafted in 2022, to have electrical appliances tested annually as part of the properties Electrical Safety.

As part of our STL Compliance package, our fully qualified technicians can offer annual checks on your appliances.

The Highland Council have proposed a planning control zone to control the amount of short term lets in Badenoch and Strathspey. This will cover popular areas such as Aviemore, Kincraig, Kingussie, Newtonmore, Laggan and Dalwhinnie. It also covers Boat of Garten, Nethybridge, Carrbridge, Dulnain Bridge, Grantown on Spey and Cromdale.

The proposed control zone is currently going though statutory processes within the council and is not in effect yet. If the control zone comes into force - holiday home owners will require planning permission to change the use of the property to a short term let. Without planning permission, the Short Term Let Licence will be withdrawn. Some owners who have traded for over ten years may be able to apply for a Certificate of Lawfulness.

Igloo can help short term let owners to navigate through the application process and can provide the following:

• Operational plans
• Floorplans that meet Highland Council requirements